No one is born hating another person because of the colour of his skin, or his background, or his religion. People must learn to hate, and if they can learn to hate, they can be taught to love, for love comes more naturally to the human heart than its opposite.
— Nelson Mandela, Long Walk to Freedom (1995)
things that are extremely difficult for me
- making phone calls
- talking to people
- asking employees questions at stores
- making appointments